Dustin Johnson Exteriors & Roofing Austin
901 South MoPac Expressway building 1, Austin
4.9 127 reviews
- Cory Gaspard ★★★★★ 2 weeks agoDustin and Company have exceptional customer service to go along with great knowledge, professionalism and quality worksmanship! Look no further for your reliable, trustworthy contractor! Keep up the good work!
- travis pendley ★★★★★ a month agoDustins attention to detail and professionalism is unmatched. There is no project he can’t tackle. He communicates with his customers to make sure everyone is on the same page throughout the job. He uses only the top of … More the line, quality products. Dustin knows the features and benefits of these products and the value they provide for his customers.
- Andrew Michaelis ★★★★★ a month agoI just got my roof done Dustin Johnson Exteriors. They were very professional and even set up Camera's for me to watch the job get done remotely. The financing terms were great the project went smoothly. I'm … More super happy with my new roof. There was about a 20% overage in cost due to the extensive damage that I had but that was probably justified based on the condition of my old roof. They were still able to get it all done in 1.5 days on a tight schedule before the new year. THANKS
- Shawn Mansur ★★★★★ a month agoDustin Johnson Exteriors is the most responsive roofing company I have found in Austin Texas. What I love about Dustin's company is that they take care of the whole solution. They are not like the other guys who are … More just trying to get you a new roof. Dustin's company takes care of fixing the gutters, the Dumposaurus dumpster rental and other items that are related to the work you need done, so it is all done right. Plus, unlike the other guys around Austin Texas, he has great financing for the whole thing so it is just a couple hundred bucks a month instead of a five figure expense to get the house fixed up right. Great people!
- alvin price ★★★★★ a week agoDustin leads a highly professional team who offer the highest level of quality in more than roofing. He's the first person I recommend for anything related to servicing the exterior of the house.
- Cabinet Ninja ★★★★★ in the last weekI highly recommend them. They offer the best in products and service. One of the best Exterior and Roofing companies I have seen in a long time!
- deb gontarek ★★☆☆☆ in the last weekIn September 2019 I hired Dustin Johnson Exteriors for a total roof replacement and to fix some exterior issues. The project took two weeks to complete due to multiple no show, no calls and installation of the incorrect shingles. … More The shingles were removed and replaced with the ones I actually ordered. The owner, Dustin, sent me a long message apologizing and offering to refund $1K for my inconvenience. As of today, I have yet to see the refund even after multiple documented promises from his staff that the “check was being processed”.
I also had to hire a plumber due to the roofers bending the vent pipe to the water heater. It totally disconnected from the unit emitting carbon monoxide for weeks. The plumber also pointed out water damage from the area where the vent pipe was. DJE had initially replaced rotten plywood before installing the “roof system” that was purchased. In the end, the pipe had to be replaced.
After calling the office and owner, Dustin (who would no longer accept my calls), Michael finally came to my house to deliver the warranty. My husband re-addressed issues that were ignored and Michael took photographs of most of the issues. He also expected that he sign a satisfaction document even though he knew that we had been waiting over two weeks since the project completed to have someone come over to address our issues. Nothing was signed at that visit.
With multiple attempts of contacting the office and communicating with Michael via text, this was my final correspondence from him dated November 15, 2019: “Adrian (who was one of the project managers) is still on a job site so I haven’t spoken to him yet. I will update you when I hear from him. Just wanted to let you know I am working on it.”
The lack of integrity from DJE for the amount of money that was paid to him is insulting and infuriating. I would NEVER recommend this company.
- Cory Williams ★★★★★ 2 weeks agoDustin goes above and beyond to make sure every detail is up to the customers expectations. No matter how particular I was he worked with me and kept in me the loop while they were on our project. Highly recommended!
- Kyle Terry ★★★★★ in the last weekDustin goes above and beyond to make sure every detail is up to the customers expectations. No matter how particular I was he worked with me and kept in me the loop while they were on our project. Highly recommended!
- Joe O'Brien ★★★★★ a week agoGreat crew and on time and budget! They helped me on one of my investment properties and I’ll definitely call them again.
- Daniel B ★★★★★ a month agoWe have worked with Dustin on many occasion's. Dustin is always on schedule !!! His attention to detail is among the best in the industry. If you are looking for a contractor with strong communication skills and has … More an attention to detail, I would strongly recommend Dustin Johnson Exteriors.
- Craig Judge ★★★★★ a month agoDustin is an absolute master at his craft. Whether it’s perfection in his work, guiding his customers through insurance issues to make sure they get their deserved money, or having the knowledge to be able to not just explain … More every facet - but give you his expert level reasoning why, if you want your job done right and pain free then Dustin should be your first and last call.
- Timothy Carlson ★★★★★ 4 months agoA great experience from start to finish. Dustin and his crew are are the best? They were very professional, courteous, and they do outstanding work to the highest standard. They installed siding and roofing to my house and … More it now it looks and feels like a brand new house. I am ver happy with their work, Dustin and his crew are the best in the business. I highly recommend.
- Jessica Conner ★★★★★ 3 months agoGreat experience from start to finish with this company. Dustin loves what he does and he does it well. I was impressed with the professionalism of the crew that spent time completing the siding, paint, and window replacement … More project at my house. Not only did they do an amazing job, they also looked out for the safety of my kids during the process and tolerated my protective German Shepherd. I highly recommend this company.